There are a lot of companies who claim to be experts boasting various certifications. Some suck you in with free no obligation quotes, then get a below par techie to work on your PC. They employ technicians who have 6 weeks training and very limited experience. Most are NOT Microsoft Certified. We are Genuine Microsoft Certified and can prove it with legitimate transcripts Directly from Microsoft. This gives you peace of mind knowing that you have a real professional working on your PC.